From 0 to 1: The GTM Playbook for SaaS
Lauren Caughlan Lauren Caughlan

From 0 to 1: The GTM Playbook for SaaS

For forty years, project managers tracked billions of dollars in risks using a tool that never evolved: the Excel spreadsheet. When we launched RAIDLOG.com, we weren't just fighting competitors; we were fighting "the way it’s always been done."

By combining a "They Ask, You Answer" educational framework with a high-octane "Keynote-to-Demo" event pipeline, we transformed a dry administrative task into an AI-powered strategic advantage. From writing the first-ever book on the subject to launching a global certification program that hit 30% of all PMI chapters, this is the exact Go-To-Market playbook we used to bridge the gap between 1980s methodology and 21st-century AI.

In this post, you’ll learn:

  • How to create "natural entrances" into your sales funnel.

  • The power of moving from a Freemium model to a 1,200+ user certification loop.

  • How we bypassed IT objections to drive a 40% increase in Enterprise accounts.

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AI as a Revenue Engine
Lauren Caughlan Lauren Caughlan

AI as a Revenue Engine

AI is no longer a marketing experiment — it is a strategic revenue accelerator.

This article outlines how AI was used to help close a $350,000 enterprise deal with Equinix, present executive-level positioning to an SVP of a global PMO organization, and modernize Kolme Group’s brand presence in weeks instead of months.

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How to Build a Customer Education University for Your SaaS Company
Lauren Caughlan Lauren Caughlan

How to Build a Customer Education University for Your SaaS Company

Customer churn rarely happens because a product lacks features — it happens because customers don’t know how to unlock value. A Customer Education University closes that gap.

This article outlines why structured education is one of the highest-ROI investments a SaaS company can make and provides a step-by-step framework for building one. When done well, a university reduces churn, accelerates time to value, increases product adoption, drives expansion revenue, strengthens partner ecosystems, and turns customers into brand advocates.

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